Knowledge Base
Knowledge Base
🐾 A New Support Experience in Time To Pet
Scheduling Services in Facility
Facility: Front Desk Mode
Facility: Main Services
Facility: Spaces
Facility: The Client Hub
Facility: Add-On Services
Scheduling Staff in Facility
Importing Data Into Facility
Facility: Pet Run Cards
Clients With In-Home & Facility Accounts
Facility: Getting Started Guide
Facility: Adding Client Portal Tag To Website
Facility: Pet Parent Onboarding
Scheduling Add-Ons in Facility
Facility: Adding A Client
Facility: Logging Into Client Portal As Client
Facility: Approving Pending Requests
Facility: Staff Permissions
Facility: Adding A Pet
Facility: Send or Resend Client Welcome Email
Documents in Facility
Facility: Using The Client Conversation Feed
Facility: Managing Vets
Best Practices for Run Cards
Understanding Invoicing In Facility
Facility: Invoice Settings
Facility: Terminals
Facility: Bulk Invoicing
Facility: Automatic Charging
Facility: Applying Credits & Open Payments
Facility: Understanding Credits & Open Payments
Tipping In Facility
Facility: Best Practices For Issuing A Refund
Facility: Adding A Manual Payment To An Invoice (A Payment Made Outside of Time To Pet)
Facility: How To Void An Invoice
Deposits
Syncing Clients and Staff Between In-Home and Facility
Facility: Portal Settings
Facility: Client and Staff Flags
Facility: Sending Mass Emails to Clients
Best Practices for Facility New Client Form
Facility: Message Tags
Facility: Message Center
Facility: How To Reactivate An Inactive Client
Understanding Messaging in Facility
Facility: Marking A Client As Inactive
Facility: Feeding And Medicine Logs
Staff Time Tracking in Facility
Managing Staff Time Off & Blackout Dates in Facility
Adding Staff To Facility
Facility: Send Mass Emails to Staff
Facility: How To Change A Staff Member's Role
Staff Reporting in Facility
Facility: Using The Staff Conversation Feed
Facility: Marking A Staff Member As Inactive
Sending Report Cards in Facility
Credit Card Processing in Facility
Facility: Pet Vaccinations
Facility: Report Cards
Facility: Client Agreements
Client and Pet Fields in Facility
Facility: Allowing New Clients To Create An Account
Facility: Company Settings
Facility: Messaging Settings
Facility: Scheduled Messages
Facility: Saved Replies
Facility: Exporting Pet Data And Filtering By Birthday
Facility: QuickBooks Online Integration
Facility: Theme Settings
Client Reporting in Facility
Understanding The Different Financial Reports in Facility
Facility: Advanced Notifications Settings
Facility: Dropbox Integration
Facility: Diagnosing Notification Issues
Facility: Scheduler Settings
Facility: Business Hours
Drop-Off and Pickup Times in Facility
Best Practices for Grooming Services
Best Practices for Dog Training Services
Facility: Issuing A Refund
Facility: Analyzing Financial Data Discrepancies
Taking Deposits in Facility
Facility: When Time To Pet Emails Your Clients
Tasks in Facility
Best Practices for Facility Report Cards
Report for Un-Invoiced Events