Knowledge Base
Knowledge Base
By Katie and 1 other2 authors104 articles
Customer Support at Time To Pet
Time To Pet Websites
Facility: Grooming Services
Facility: Frequently Asked Questions
Facility: Best Practices for Run Cards
Facility: Managing Vets
Facility: Using The Client Conversation Feed
Facility: Documents
Facility: Send or Resend Client Welcome Email
Facility: Adding A Pet
Facility: Staff Permissions
Facility: Approving Pending Requests
Facility: See What Your Clients See — Log Into the Client Portal As A Pet Parent Would
Facility: Adding A Client
Facility: Scheduling Add-On Services
Facility: Pet Parent Onboarding
Facility: Getting Started Guide
Facility: Clients With In-Home & Facility Accounts
Facility: Pet Run Cards
Facility: Importing Data Into Time To Pet
Facility: Scheduling Staff in Shifts & Spaces
Facility: Add-On Services
Facility: The Client Hub
Facility: Spaces
Facility: Services
Facility: Front Desk Mode
Facility: Scheduling Services
Adding The Client Portal Tag And New Client Form Links To Your Website
Facility: Understanding Invoicing
Facility: Understanding Services & Spaces
Facility: Invoice Settings
Facility: Terminals
Facility: Bulk Invoicing
Facility: Automatic Charging
Facility: Applying Credits & Open Payments
Facility: Understanding Credits & Open Payments
Facility: Tipping In Time To Pet
Facility: Best Practices For Issuing A Refund
Facility: Adding A Manual Payment To An Invoice (A Payment Made Outside of Time To Pet)
Facility: How To Void An Invoice
Deposits
Flexible Fees
Facility: Syncing Clients and Staff Between In-Home and Facility
Facility: Portal Settings
Facility: Client and Staff Flags
Facility: Sending Mass Emails to Clients
Facility: Best Practices For The New Client Form
Facility: Message Tags
Facility: Message Center
Facility: How To Reactivate An Inactive Client
Facility: Understanding Messaging
Facility: Marking A Client As Inactive
Facility: Feeding And Medicine Logs
Facility: Staff Time Tracking
Facility: Managing Staff Time Off & Blackout Dates
Facility: Adding A Staff Member
Facility: Send Mass Emails to Staff
Facility: How To Change A Staff Member's Role
Facility: Staff Reporting
Facility: Using The Staff Conversation Feed
Facility: Marking A Staff Member As Inactive
Facility: Sending Report Cards
Facility: Credit Card Processing
Facility: Pet Vaccinations
Facility: Report Cards
Facility: Client Agreements
Facility: Client And Pet Fields
Facility: Allow New Clients To Create An Account
Facility: General Company Settings
Facility: Messaging Settings
Facility: Scheduled Messages
Facility: Saved Replies
Facility: Exporting Pet Data And Filtering By Birthday
Facility: QuickBooks Online Integration
Facility: Theme Settings
Facility: Client Reporting
Facility: Understanding The Different Financial Reports
Facility: Advanced Notifications Settings
Facility: Dropbox Integration
Facility: Diagnosing Notification Issues
Facility: Scheduler Settings
Facility: Business Hours
How can I manage notifications and messages for clients, staff, and shared accounts in Time To Pet?
Facility: Drop-Off and Pickup Times
Facility: Best Practices for Dog Training Services
Facility: Issuing A Refund
Facility: Analyzing Financial Data Discrepancies
Facility: Best Practices For Taking Deposits
Facility: When Time To Pet Emails Your Clients
Facility: Tasks
Facility: Best Practices For Report Cards
Facility: Report for Un-Invoiced Events