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Facility: Adding A Client

Learn how to add a client in Time To Pet Facility.

Katie Gingrich avatar
Written by Katie Gingrich
Updated over a week ago

Every facility pet-care business needs clients! In this article, we will review the steps for adding a client to Time To Pet Facility.


Adding A Client

To add a client, first, select the "Clients" tab on the sidebar and click the blue "New Client" button:

screenshot of main dashboard screen with clients outlined in red in sidebar menu and plus new client button outlined in red on the client list

Enter the client's basic information here (you can add more details on the next screen). If you have a linked In-Home account, you'll also have the option to add the client to In-Home. Decide whether to send the Client Welcome Email now or later—you can uncheck the box to skip it and send it later if needed.

Note: The Welcome Email is an automated email sent to your client that includes the link they need to click to activate their client account. The content in this email can be customized in Settings > Company Settings > Messaging

Once you've created the client, you can add additional details in the "Details" tab of their profile and add pets in the "Pets" tab:

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