Time To Pet

Answers to the most common questions about using Time To Pet Facility — from account setup, scheduling, and invoicing to pricing, agreements, and communication.

Facility: Frequently Asked Questions

Learn best practices for managing run cards in Time To Pet Facility.

Facility: Best Practices for Run Cards

Learn how to add and manage vets in Time To Pet Facility.

Facility: Managing Vets

Learn how to use the client Conversation Feed in Time To Pet Facility.

Facility: Using The Client Conversation Feed

Learn how to manage documents in Time To Pet Facility.

Facility: Documents

Learn how to send or resend client welcome email in Time To Pet Facility.

Facility: Send or Resend Client Welcome Email

Learn how to add a pet in Time To Pet Facility.

Facility: Adding A Pet

Learn how to manage staff permissions in Time To Pet Facility.

Facility: Staff Permissions

Learn how to approve pending requests in Time To Pet Facility.

Facility: Approving Pending Requests

Discover how to use the Login As Client feature to experience your pet parents' portal firsthand — and take your pet parent experience to the next level.

Facility: See What Your Clients See — Log Into the Client Portal As A Pet Parent Would

Every Facility needs clients! In this article, we will review the steps for adding a client to Time To Pet Facility.

Facility: Adding A Client

Learn about scheduling add-ons in facility in Time To Pet.

Facility: Scheduling Add-On Services

Create a fully customized onboarding experience for every new pet parent — on your terms.

Facility: Pet Parent Onboarding

Learn about the Facility software and getting started in Time To Pet.

Facility: Getting Started Guide

Learn about clients with in-home & facility accounts in Time To Pet.

Facility: Clients With In-Home & Facility Accounts

Learn how to set up, customize, and print Run Cards for your facility.

Facility: Pet Run Cards

Learn about importing data into facility in Time To Pet.

Facility: Importing Data Into Time To Pet

Learn about scheduling staff in facility in Time To Pet.

Facility: Scheduling Staff in Shifts & Spaces

Learn about facility: add-on services in Time To Pet.

Facility: Add-On Services

Learn about facility: the client hub in Time To Pet.

Facility: The Client Hub

Learn about Facility: Spaces in Time To Pet.

Facility: Spaces

Learn about setting up Facility Services in Time To Pet.

Facility: Services

Learn about Front Desk Mode for checking pets in and out, tracking space availability, sending report cards, and keeping everything running on time.

Facility: Front Desk Mode

Learn about scheduling services in facility in Time To Pet.

Facility: Scheduling Services

Learn how to add the client portal tag and new client form links to your website in Time To Pet.

Adding The Client Portal Tag And New Client Form Links To Your Website

Learn how to create and send invoices, schedule services, and manage billing in Time To Pet.

Facility: Understanding Invoicing

Learn how to understanding services & spaces in Time To Pet.

Facility: Understanding Services & Spaces

Katie

Getting Started

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Empty Help Center

Uh oh. That page doesn’t exist.

Home

Search results

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.