You can easily check how much of a package a client has used or the remaining balance by accessing their Client Hub. Here’s how:
Step 1: Access the Client Hub
Open the Client Hub for the desired client. If you need help, refer to our Client Hub guide.
Step 2: Navigate to the Packages Tab
Once in the Client Hub, go to the Packages tab.
Look for the "% Used" column, which shows the percentage of the Package that has been utilized.
Step 3: View Detailed Package Usage
To see detailed usage and remaining amounts, click the magnifying glass icon in the invoice column for the specific Package.
This opens a window listing all events tied to the Package.
For another view, you can click the Package name in the upper left corner.
A pop-up will display the number of events redeemed and the remaining balance (e.g., 3 out of 28 used). For a complete breakdown, click + Show Full Details.
This will expand the details of each redemption.
