When a staff member is no longer working for your company, you may need to remove their access to Facility. Marking a staff member as Inactive is very simple in Facility. You can do this by navigating to the staff member's profile page, clicking the blue Quick Actions button, and selecting "Make Inactive":
Time To Pet will then ask you who you would like to re-assign this staff member's scheduled Shifts or delete them. We built this tool to prevent missed Shifts. For example, if this staff member has a scheduled Shift next week, it will be automatically re-assigned to the staff member you select. If you are unsure who to re-assign these Shifts to, you can re-assign them to an Admin instead.
FAQ's
Q: If I make a staff member inactive in Facility but not In-Home, what happens?
If making a staff member inactive in one of Time To Pet's softwares but not the other, this only removes their access to the one software. In their profile, you can see each software's Active or Inactive status.
Q: Are staff members notified when they are made inactive?
Staff are not notified when they are made inactive and will immediately lose access to their Time To Pet profile with your company.