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Understanding Services & Spaces

Learn how to understanding services & spaces in Time To Pet.

Katie Gingrich avatar
Written by Katie Gingrich
Updated over a week ago

In a Facility, services work intrinsically with Spaces. Spaces allow you to specify pre-defined locations to assign pets and their scheduled events. Spaces represent the physical locations in your facility (like a Dog Daycare Room), and Services are the types of services that happen within those spaces (like a Half-Day Daycare Service).

Note: Learn how to configure your Main and Add-On Services in our help article: Main Services and Add-On Services. You can also learn how to do so for your Spaces in our help article here: Spaces.


When Are Spaces Assigned to Services?

Assigning Spaces to Services in Pending Requests

When processing a Service Request for a client, a Space must be assigned for these events:

screenshot of pending request with red box outlining the assigned space and a red arrow indicating the space section

Once a Space is selected, this is where the pet for these services will be located within the Facility.


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Assigning Spaces when Scheduling Main Services

When scheduling Main Services for pets, you can assign the Space for the service:

event pop up with space outlined in red and indicated with red arrow


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Assigning Spaces for Scheduled Add-On Services

When scheduling a specific date and time for an Add-On service, a Space is assigned to these services.

Scheduled Add-On Services:

screenshot of event window add-on tab outlining the add-on service assigned space in a red box and indicated with a red arrow

Scheduled Smart Add-On Services:

screenshot of scheduled add-on screen with red arrow indicating and red box outlining assigned space


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Limiting Services to Spaces

For Spaces, you can choose to limit select Services to a Space. By default, a Space will not be restricted to specific services. This is helpful if you only want select services for a pet to be assigned to a Space when scheduling or approving service requests. For example, the "Big Dog Room" Space is limited to Daycare services.

screenshot of a Spaces services tab with red arrow indicating which services are available in this space. These toggles are also outlined in a red box.

Note: Learn more in our help article on limiting services to Spaces: Spaces.

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