IMPORTANT: Time To Pet will be sunsetting un-invoiced events in Time To Pet Facility on August 10, 2026. Existing un-invoiced events will not be impacted by this change. New events that are created after this feature has been sunset will automatically generate an invoice, just as they do in our In-Home product.
To locate existing un-invoiced events, you can use the Un-Invoiced Visits report in the Reporting > Scheduling section of your Admin Dashboard. For more information on adding these events to an invoice, please see Moving Events Between Invoices Or To A New Invoice.
The Un-Invoiced Visits Report helps determine which events are currently un-invoiced. This helps keep you on track with your invoicing so that no events go un-invoiced.
Navigating to the Un-Invoiced Events Report
You have two options for navigating to this report:
Starting in Invoice > Invoice List > Click Find Un-Invoiced Events
Reporting > Scheduling > Scheduled Visits > Un-Invoiced Visits
Generating The Report
In the Un-Invoiced Visits Report of Schedule Reports, you can generate a report for all un-invoiced events. Where you can select filters such as:
Visit Date - The date/s of the events
Clients - Select Client
Services - Select Services
Status - The current status of the events
Note: Learn more about invoicing in Facility in our help article: Understanding Invoicing In Facility