Importing Data Into Facility

For a large company, the thought of adding hundreds (or even thousands) of clients and pets can be overwhelming. Luckily, Time To Pet can assist with importing all of your existing data into your Facility account! This includes data currently stored in a different software system or data that you have stored electronically such as in a spreadsheet.


Data we can import typically includes client information, pet information, staff information, veterinarian information, and any custom fields you may have. 

IMPORTANT: Unfortunately, the data we cannot import includes credit card data (for security reasons), services, and scheduled events (as events and services in Facility are structured quite differently than events in other software systems).

If you have data that you would like to import, please get in touch with us! Each data import is different, and we like to look at the process before starting the import. Typically, we can import your data from .csv files that you send us or that we can export from your current software. 


What Is The Cost?

Time To Pet does not charge anything for a data import! This is included in our support for existing clients and clients currently on a free trial.


Quickbooks Online

Please let us know if you currently use Quickbooks Online or plan on utilizing the Quickbooks Online integration. There may be another step to your data import when incorporating Quickbooks Online.

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.