Activating Your Facility Account

If you have not received an email with instructions on how to activate your account, you can easily do so yourself by following these instructions:

1. On your Portal Login Screen, click the Activate button. 

2. Enter your email address and click Send Activation Email.

3. To verify your email address and account, we will send you an email with instructions on how to activate your account. Open the email we sent and follow the instructions inside.

If you have entered your email address and received the following error, "No account exists for this email address." First, check if your email address is correct. If your email address is correct, it's possible an account has not yet been set up for you by your facility. Please contact your facility directly to check that they have created an account for you and verify that your profile's email address is correct before using the Activate My Account button again.