Facility: Send Mass Emails to Staff

Time To Pet allows you to create Email Campaigns so that you can quickly send a mass email to all or a subset of your staff members at one time in Facility.

Creating a New Email Campaign

1. Navigate to the Messages Center.
2. Click the "Email Staff" tab.
3. Click the "New Email Campaign" button.

4. Enter the campaign's name. This will also be the subject of the email. Then click "Save And Select Staff".

5. On the next screen, you can select which staff members this campaign will be sent to. The list of staff can be created using filters or selected one at a time from the down-down list.

6. After selecting the staff to send this campaign to, the following screen is where you will create the body of your message.

   

7. Below the message box, there are three buttons:

   Send Email: This will send the email to all selected staff. A confirmation box will appear asking you to confirm that this is indeed the action you would like to take. You do have the ability to schedule email campaigns to be sent in the future and can do so by clicking the arrow to the right of the "Send Email" and selecting "Schedule For Later". The confirmation box will also ask you if you would like to copy the message to the staff's conversation feed. If you would like to do so, check the box that says "Copy To Conversation".

   Save Draft: This will save a draft of your email, allowing you to leave this page and come back at a later point to edit your message.

   Send Me Sample: This will send you a sample of the message, exactly as it will appear to your staff members.

You are also able to modify the recipient list while editing the message.

To add a new staff member, select their name and click the "Add Staff" button. To remove a staff member, click the "Remove From List" link to the right of their name. To start the staff list from scratch, click the "Rebuild Staff List" button.

Editing Campaign Details

You can edit the email campaign's name/subject at any time by clicking the "Edit" icon next to the name.

Use the input field that appears to edit the name and then click the "Save" icon to save the changes.

Duplicating Email Campaign

You can duplicate an email campaign, allowing you to reuse it. This saves you from having to recreate a campaign that will stay largely unchanged. A duplicated campaign will contain the same message, and you can choose whether or not to include the same staff list. You will also be able to make any necessary changes before the email campaign is sent.

1. Navigate to the list of all your email campaigns by going to the Messages Center and clicking the "Email Staff" tab.

2. In the row of the email campaign you would like to duplicate, click the "Actions" button and then select "Duplicate".

   

3. Use the popup window to edit the new campaign's name.

   

4. Click the "Yes, Duplicate This Campaign" button to continue.

View Email Campaign Stats

Time To Pet will track which staff have opened your emails. To view which staff have and have not opened your emails:

1. Navigate to the list of all your email campaigns by going to the Messages Center and clicking the "Email Staff" tab.

2. In the row of the email campaign you would like to duplicate, click the "Actions" button and then select "Statistics".

   

Images And Attachments

Images can be inserted into your campaign by clicking the "Image" icon at the top of the editor.

Attachments can be added by clicking the "Add Attachment" button when writing the content of your email.