Adding Staff To Facility

We've made the process of adding staff and activating their accounts simple. This help article will walk you through the steps of adding a new staff member to your account. 


Adding Staff

To add a new staff member, click "Staff" from the sidebar in your Dashboard, then click "Add New Staff":

Next, you can enter some basic information about this staff member and choose their role within the company.

Note: Staff can have one of four roles. These include Admin (where they can do anything in Time To Pet), Scheduler (where they have slightly reduced control), Tech/Runner (primarily used for someone who will be caring for pets, i.e., Daycare or Lodging Teams), and Trainee (someone who is brand new to your system and has limited access). You can see a full list of role permissions in our Staff Permissions help article.

After adding a staff member, Facility will automatically send them a staff activation email with instructions on how to complete their account. Here is our article on Activating A Staff Account.

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