Adding Staff To Facility

We've made the process of adding staff and activating their accounts simple. This help article will walk you through the steps of adding a new staff member to your account.

Adding A Staff Member

To add a new staff member, click "Staff" from the sidebar in your Dashboard, then click "Add New Staff":

screenshot of a page for adding staff member with empty fields for contact details and a red arrow on left side pointing to

You can also add a new staff member from the Staff List page using the "New Staff" button in the upper left corner:

Screenshot of staff list page with red arrow pointing to blue button that says

Next, you can enter some basic information about this staff member and choose their role within the company.

screenshot of new staff member form with options for setting a role shown

Staff can have one of four roles:

Admin - where they have full access to and can do anything in Time To Pet
Scheduler - where they have slightly reduced control and access than an Admin
Tech/Runner - primarily used for someone who will be caring for pets, i.e., Daycare or Lodging Teams.
Trainee - someone who is brand new to your system and has limited access

Note: A complete full list of role permissions can be found in our Staff Permissions help article.

After adding a staff member, your Facility software will automatically send them a staff activation email with instructions on how to access and complete their account. More information on this can be found in our article on Activating A Staff Account.