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Scheduling Add-Ons in Facility
In Facility, you can schedule an Add-On service to a Main Service using the Add-On feature. An Add-On Service is best used whenever you need to add an additional service (that you will charge for) to a Main Service, such as Nail Trims, Baths, Enrichment Toys, etc.
Learn how to create Add-On services in our help article here:
Add-On Services!
After scheduling a Main Service, stay in the pop-up window and navigate to the "Add-Ons" tab. You can create an Add-On to this Main Service in the Add-Ons tab by clicking the "+ New Add-On" button:
Once clicked, you can choose to schedule this Add-On by moving through the prompted fields for the Add-On service:
- Schedule This Add-On?: You can schedule the Add-On for a selected date and time, which will appear on the calendar view. Click to schedule.
- Service: Select the Add-On Service.
- Pet: Select the pet for the scheduled Add-On Service.
Click the "Update Event" button to save the changes for the Add-On Service once you're ready.
Scheduling An Add-On For A Specific Date and Time
When scheduling an Add-On service to a Main Service, you can optionally select a date and time for the Add-On Service to be scheduled. The Add-On will appear on the Calendar as a separate event from the Main Service. Scheduled Add-Ons will also show in the "Scheduled Add-Ons" section of the Event Status Menu in Front Desk Mode.
By clicking to schedule an Add-On Service, you can choose the date for which the Add-On is to be scheduled, as well as the time:
Click the "Update Event" button to save the changes for the Add-On Service once you're ready.
Scheduling Smart Add-Ons
When scheduling Add-Ons, you can schedule "Smart Add-Ons," which are Add-On services that may repeat within the scheduled service's date range. For example, if Fido is Boarding from June 12th to June 18th, and you would like to schedule an Add-On daily for this pet for something like the use of enrichment toys, you can do so by first clicking the "Smart Add-On" button in the "Add-Ons" tab:
When setting up your "Smart Add-On", select how the Smart Add-On should be repeated for the scheduled service in the dropdown menu:
Schedule Every Day: The Smart Add-On will be scheduled for every event within the service.
Schedule Every Day But First: The Smart Add-On will be scheduled for every event except the first.
Scheduled Every Day But Last: The Smart Add-On will be scheduled for every event except the last.
Scheduled Every Day But First & Last: The Smart Add-On will not be scheduled for the first or last events but for every event inbetween those two services.
Fill out the remaining prompts, such as selecting the Add-On service, assigning a Space, and checking the pet(s) that should be included for the Smart Add-on service. Once you're done, click "Add To Visit" to schedule the Smart Add-Ons:
